Responsible Gambling

Play for fun

Gambling should be a leisure activity, not a way to make money. Only play with money you can afford to lose, keep track of the time and money you spend, and never chase your losses.

Session time limits

You can set a maximum session time by contacting our support team. Once the limit is set, you cannot keep playing past it in any one session. If you raise or remove a limit, a seven-day cool down period applies, and your existing limit stays in force during that time.

Taking a break

If you want a short break from gambling, contact customer support and we can close or freeze your account for the period you choose.

Self-exclusion

If gambling starts to feel out of control, email [email protected] and say clearly that you want to self-exclude. Self-exclusion takes effect within 24 hours and keeps your account closed for at least 6 months, or permanently if you ask for it. During this time requests to reopen the account are rejected in most cases. We also suggest asking other gambling sites where you have accounts to exclude you.

Ask yourself

Do you gamble to escape boredom or problems, hide your gambling from others, or feel you must win back losses straight away? The more questions you answer with yes, the more likely it is that gambling has become a problem.

Where to get help

Gamblers Anonymous and Gambling Therapy offer free support to people affected by gambling.

Protecting children

Our services are only for people aged 18 or older. If you share your computer with children, filtering software such as Net Nanny or CyberPatrol can block access to gambling websites.